The amount my nonprofit expected based on the donation emails does not match the donation report or disbursement. What's going on?

Although nonprofits receive real-time emails announcing a donation to your organization via ColoradoGives.org, please be aware that a donation can be revoked for a variety of reasons from the time of receipt to the time of disbursement. Therefore, donation reports cannot be considered final until your nonprofit receives an email notification stating the actual amount disbursed.

If a donation is returned by a donor's bank and needs to be canceled, we will notify your organization and the donor. As a general rule, donations through ColoradoGives.org cannot be considered final until Community First Foundation distributes the money.