We’ve designed our website to be user-friendly. All of the options you need to get around on ColoradoGives.org are right at the top of the page.
This navigation bar will appear on every page on ColoradoGives.org, so you can always get to where you need to go. Here is what the different options do:
If you are not logged in or you are new to ColoradoGives.org, you will see the "Log In" option next to the search bar in the upper right corner.
When you are logged into your ColoradoGives.org account, you’ll see your name and user avatar on the right side of the navigation bar. (If you haven’t uploaded an avatar yet, it will be a randomly-assigned illustration.)
When you are logged in and click on your avatar you’ll be able to access your user account site menu.
Navigating ColoradoGives.org on a Mobile Device or Tablet
ColoradoGives.org is designed to be responsive to the size of your screen but it will look a bit different on a mobile device or tablet. Here’s what your homepage looks like:
Once you login, clicking/tapping on your avatar or photo on the top right will bring up the same options you have on the desktop site.
Signing up for a ColoradoGives.org User Account Basics for Donors Account
If you’re new to ColoradoGives.org and would like to create an account, click the “Log In” option in the navigation bar. The "Log in or sign up" page will appear.
You have a couple of different sign up options. You can login with your Facebook account, with Google, or with your email address. Choose the option that is easiest for you!
Sign up method and permissions needed
Facebook: When you choose to sign up using your Facebook account, you will need to log into your Facebook account (unless you’re already logged in). Click “Continue as [Your Name]” to proceed. We will access your profile picture, name and email address. We don’t post on your behalf, and we won’t have access to your private information.
Google: You can sign up easily using your Google account. Many of us are logged in to Google already (especially if you’re using Chrome), so this option makes signing up and staying logged in a snap. ColoradoGives.org will need to access your email address and public profile information. We will not have access to your emails, Google Drive, or any other personal information.
Email: This is the simplest option. ColoradoGives.org does not need any additional permissions when you sign up with email. Simply add your email and then enter a password of your choice when the password line appears.
Your User Profile
When you sign up for ColoradoGives.org, you’ll have a user profile page where you can track contributions and access receipts for donations, manage recurring donations, manage any fundraisers you’ve created, and add a photo and information that shows your personality to the ColoradoGives.org community.
You can access your user profile by clicking any of the tabs under your name.
When you’re on your profile page, you’ll see your name and user avatar. Underneath, you will see different tabs that you can toggle between.
Editing Your Profile
You can make updates to your name, and avatar using the pencil icons to the right of each item. You are welcome to upload a photo of yourself to use as your user avatar (1:1 image, should be at least 300px by 300px).
To update your user profile information, click the "Settings” tab.
Here you can update your email address, change your password and add Multi-Factor Authentication to your account.
Further down in your "Settings" tab you can also adjust:
When you create a ColoradoGives.org account, you are automatically opted into receiving certain emails from us. You can manage the notifications you receive in your account settings.
To make donating simple and easy, you can save your credit card information to your ColoradoGives.org account, so you won’t have to enter it each time you donate. You can view which payment methods you have saved to your account here, and remove any payment methods you would like.
You can connect social media accounts, such as Facebook, Google, and Instagram accounts to your ColoradoGives.org account. This section of your settings page is where you can see which accounts are connected, and remove accounts you do not want connected to your ColoradoGives.org account.
Your Donation History
You can view and download your giving history, print receipts, and download annual giving statements under the “Donation History” tab.
All of your donations will be listed under "Donations History". You'll be able to see the cause/name of the campaign receiving the donation, the date of the transaction, the donation amount, and the credit card used.
You can filter and search for a particular donation or you can simply scroll down through your donations.
Receipts: To resend a donation receipt, under your "Donation History" tab click on the 3 dots to the right of the donation. Then select "Resend receipt."
If you have created any recurring donations. These can be viewed and managed in your "Recurring Donations" tab.
You'll be able to see the cause/name of the campaign receiving the donation, the monthly total charged, the start date of the donation, the next payment date, and the credit card used. If you would like to stop or update the information of your recurring donation, you can click the "Mange" button to the right.
Deleting your ColoradoGives.org Account
To delete your ColoradoGives.org account, go your "Settings" tab. Scroll to the bottom until you see "Delete Account".
Once you click "Delete," it will ask you to confirm. You must check the box, then click "Delete" again in order to delete your account.
If you need assistance navigating your account or have questions about using any of the tools it contains, contact our support team at here.