Nonprofit Support

Enrollment & Eligibility

• Charity Filing/Certificate of Registration Issues
• My Nonprofit Needs a Certificate of Good Standing and/or Registration!
• Name Match Requirements for the Business Filing/Certificate of Good Standing
• Tax and Public Charity Statuses Eligibility Requirements
• Troubleshooting Your Business Filing/Certificate of Good Standing Issues
• What if my nonprofit isn’t a 501(c)(3)?

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Nonprofit Frequently Asked Questions

• Add Colorado State Tax Credits for Child Care, HCTC & Enterprise Zone!
• Can I redirect my nonprofit's fundraising page to a new page?
• How do I add the donation widget to my website?
• How can I include checks and cash my organization received on ColoradoGives.org?
• How do I change my org’s address on ColoradoGives.org?
• How do I update my nonprofit's disbursement information/Electronic Funds Transfer?

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Admin User Account

• My User Account Name is Different than What I Set Up on ColoradoGives.org
• User Account Basics: Nonprofit Admins
• How to Set Up and Manage Multi-Factor Authentication

Organization Reports

• How do I calculate the total amount of money that should be disbursed to my organization?
• How to Add and Track Referral Codes for Your Organization
• How to Access and Manage Your Donor Retention Report
• Managing and Adding Offline Donations
• Reviewing Your Organization Donations Report

Fundraising Tools

• How to Add a Fundraiser Template to Your Organization Profile Page
• Managing Organization Campaigns
• Frequently Asked Questions about Matching Grants
• Matching Grants on ColoradoGives.org

Nonprofit General Information

• The URL on my website does not go to my Organizational Profile Page on ColoradoGives.org
• Overview Page
• Your Organization Dashboard

Nonprofit Tips & Strategy

• Donor Engagement Tools on ColoradoGives.org
• How to Complete Your Organization's To-Do List

Organization Setting

• Ending my Nonprofit's Fundraising Page on ColoradoGives.org
• Updating Social Sharing Settings on Your Organization Page
• Adding Alternate Search Names for my Organization
• Hiding Organization Page
• Updating Organization Page URL
• Managing Your Organization Page Administrators

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Checkout

• How to Adding A Custom Question A Donation Form
• Editing Default Donation Settings
• Adding an Organization Page Donation Receipt Message
• Adding an Organization Page Thank You Page Message
• Updating Organization Page Donation Form
• Editing Your Nonprofits Checkout Flow

Organization Page

• How to Set and Reset Your Profile Metrics
• How to Add a Goal and Progress Bar to Your Organization Page
• How to Make Your Nonprofit Fundraising Page Awesome
• How to Customize Your Organization Page
• Inline Text Editing Shortcuts